Shipping & Returns
All shipping prices are displayed on all items under the sales price of the item. Upon placement of an order, you will be given the estimated date of arrival of the package based upon the availability of the items and the shipping options you selected. You will also be able to choose a shipping provider according to your preference which may result in speedier deliveries.
Unfortunately, we can only deliver items to customers located in the United States of America (U.S.A.). As of this time, NO INTERNATIONAL SHIPPING will be offered. We understand that some of our customers are from other countries, so we are trying to work out a way to provide overseas shipping in the future. Currently, overseas shipping is unavailable. Thank you for your understanding.
If you discover that an item you ordered was not what you wanted, we will offer a FULL REFUND within 7 days of delivery as long as the item is still new and unopened. We will also refund you for the return shipping costs if we accidentally delivered a wrong or defective product.
If you ask for a refund, you will receive it in a timely manner of no more than four weeks maximum. The waiting period is usually shorter than that, but four weeks is given as suitable allowance to accommodate for the transit time between your shipping the product and our team receiving it (usually five to ten business days), the time required for us to process your refund upon accepting the returned item (usually three to five business days), and the time the bank requires to handle and process your refund request (usually five to ten business days).
If you want to return an item, log in to your ElectroniConnection account, and click on the “Complete Orders” link under the “My Account” menu. You will then see the “Return Item(s)” button. Clicking on that button will send you to a screen wherein you can process your refund request. We will notify you in your given email address about your refund status as soon as we receive and manage the returned item.
Thank you for choosing ElectroniConnection.com! We aim to have your experience with us as pleasant as possible, even in the handling of returns and refunds. Feel free to get in touch with us about any concerns you might have using the contact details below. Have a great day!
City, State: Southfield, MI 48075
Country: United States of America